Return & Refund Policy

At FR Fashion Co., we want you to love your purchase. Review our return, refund, and exchange options below. For shipping destinations, transit times, duties, and import fees, please see our Shipping Policy.

Return & Refund Policy

Domestic Returns (U.S.)

• Returns accepted within 30 days of purchase.
• Items must be unused, unwashed, and in original packaging with tags attached.
• Email customerservice@frfashionco.com to request a return authorization and prepaid shipping label.
• Refunds are processed within 5–7 business days after inspection.
• Note: Original shipping fees are non-refundable.

International Returns

• Returns accepted within 30 days of purchase.
• Buyer is responsible for return shipping costs. Prepaid labels are not provided for international orders.
• Duties, taxes, and original shipping fees are non-refundable.
• Email customerservice@frfashionco.com with your order number and reason for return for detailed instructions.
• Refunds are issued within 5–7 business days after your return is received and approved.

Exchanges

Domestic Exchanges (U.S.)

• Exchange requests must be initiated within 30 days of purchase.
• Contact customerservice@frfashionco.com with your order number and desired item.
• Exchanges are processed as returns followed by a new order once the original item is received.

International Exchanges

• Currently unavailable for international orders.
• We recommend returning the original item for a refund and placing a new order for the desired product.

Non-Returnable Items

• Final sale items
• Gift cards
• Used, worn, or altered products

Contact Us

For any questions regarding returns or exchanges, contact our support team:
Email: customerservice@frfashionco.com

Thank you for shopping with FR Fashion Co.