FR Fashion Co. Refund Policy | Hassle-Free Returns and Refunds
At FR Fashion Co., we are committed to providing you with high-quality products and excellent customer service. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and refund process.
If you need to return an item, you can do so within 30 days of the purchase date. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in its original packaging.
To initiate a return, please email our customer service team at firstname.lastname@example.org with your order number and reason for the return. Our team will provide you with a return label and instructions on how to send the item back to us.
Once we receive the returned item, we will inspect it to ensure that it is in the same condition as when it was sent. If the item meets our return policy requirements, we will process the refund.
If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable, and you will be responsible for the cost of return shipping.
We will process your refund within 5-7 business days of receiving the returned item. You will receive an email notification once your refund has been processed.
If you need to exchange an item, please email our customer service team at email@example.com with your order number and the item you would like to exchange it for. We will provide you with instructions on how to send the original item back to us and how to receive the new item.
Please note that exchanges are subject to availability. If the item you want to exchange is out of stock, we will process a refund for the original item following our refund policy.
If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer service team at firstname.lastname@example.org. We are always here to help.
Thank you for shopping with FR Fashion Co.