Warranty – 1-Year Coverage on All FR Fashion Co. Bags
1-Year Product Warranty | FR Fashion Co.
At FR Fashion Co., we take pride in every stitch, zipper, and detail of our craftsmanship. Each bag is built to perform beautifully and designed to last — which is why every purchase includes our 1-Year Warranty, covering manufacturing defects and workmanship issues for your complete peace of mind.
What’s Covered
Our warranty protects against manufacturer defects in materials or workmanship that occur under normal use within 12 months of your purchase date. If an issue arises, we’ll repair or replace your bag — free of charge.
Covered Items
- Faulty stitching or loose seams
- Broken zippers or hardware malfunctions
- Structural or craftsmanship defects
Not Covered
- Normal wear and tear (e.g., fading, scuffs, or stains)
- Damage caused by misuse, neglect, or accidents
- Alterations, modifications, or unauthorized repairs
- Lost or stolen items
How to File a Warranty Claim
If you believe your item qualifies for a warranty claim, please follow these simple steps:
- Email customerservice@frfashionco.com with a brief description of the issue.
- Attach photos of the defect and include proof of purchase (order number or receipt).
- Our team will review your submission and provide next steps, including shipping instructions if necessary.
- Once verified, your bag will be repaired or replaced and returned at no cost to you.
Processing Time
We typically resolve warranty claims within 2–3 weeks, depending on repair complexity and stock availability. You’ll receive email updates throughout the process.
Extend Your Protection
Want longer coverage? Add our 12-Month Extended Warranty at checkout for only $9.99 to enjoy an additional year of peace of mind.
Questions? We’re Here to Help
For any warranty-related questions or support inquiries, our customer care team is always happy to assist:
Thank you for choosing FR Fashion Co. — where quality, care, and confidence come standard with every bag.