Return Policy | FR Fashion Co.
Return Policy
At FR Fashion Co., we are committed to providing high-quality products and ensuring that you are completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return process within 30 days of delivery.
How to Initiate a Return
To begin your return, simply reach out to our customer service team at customerservice@frfashionco.com with your order number and the reason for the return. Once we receive your request, we will send you detailed instructions on how to proceed with the return.
Please ensure that the item is in its original packaging with all tags still attached. You’ll also need to provide a tracking number for the return shipment to ensure safe delivery.
Refunds
Once your return is received and inspected to confirm it is unused and undamaged, we will process your refund within 5-7 business days. Please note that original shipping charges are non-refundable, and you will be responsible for the cost of return shipping.
Defective or Damaged Items
If you receive a defective or damaged product, please contact us immediately at customerservice@frfashionco.com. We will resolve the issue promptly by offering a replacement or a full refund.
Need Assistance?
If you have any questions about our return policy or need further assistance, please don't hesitate to reach out to our customer service team. We are here to help!