FR Fashion Co. | Hassle-Free Returns and Refunds for Your Fashion Purchases
FR Fashion Co. Refund & Return Policy | Hassle-Free Returns
At FR Fashion Co., we strive for complete customer satisfaction. If you're not entirely happy with your purchase, we offer an easy and hassle-free return and refund process.
Returns
We accept returns within 30 days of purchase. To qualify for a return, the item must be unused, in its original condition, and in the original packaging.
To initiate a return, contact our customer service team at customerservice@frfashionco.com, providing your order number and reason for the return. We will send you a return label and detailed instructions for sending the item back to us.
Once we receive the returned item, we will inspect it to ensure it meets the return policy criteria. If approved, we will process your refund promptly.
Refunds
Refunds will be issued to your original payment method after we approve your return. Please note, shipping costs are non-refundable, and you are responsible for return shipping costs.
Refunds will be processed within 5-7 business days of receiving the returned item, and you will receive an email notification once the refund is complete.
Exchanges
If you'd like to exchange an item, please reach out to our customer service team at customerservice@frfashionco.com with your order number and details about the item you'd like to exchange. We'll guide you through the exchange process and provide return instructions.
Exchanges are subject to item availability. If the item is out of stock, we will process a refund instead, according to our refund policy.
Contact Us
If you have any questions or need further assistance, don’t hesitate to contact our customer service team at customerservice@frfashionco.com. We’re here to help!
Thank you for choosing FR Fashion Co. We appreciate your business and are committed to providing you with a seamless shopping experience.